Bob Durham's Blog - Customer Expectations Articles
Read my Customer Expectations Articles
Experience the Difference Superior Customer Service Can Make!
Don’t get stuck with just any car salesman. You don’t have to settle! Some salespeople just don’t have great personal skills. Others only care about maximizing their profit. I don't look to pay my...
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Car Buying Time Well Spent with Me
You are not looking for a bobblehead when car shopping. You don't need someone who constantly nods at you without hearing a word you say. You really want a PRODUCT SPECIALIST who listens and will help you make an...
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My Customer Service Personal Mission
I love what I do! I am driven to be the best salesperson I can be. Every day my personal mission is to complete two objectives with every customer I meet. To provide my customer...
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